Adopt an enterprise perspective
IBM India has announced the results of India CIO study, part of their Global
CEO Study that the company announced in September 2006. The study, a result
of personal interactions with over fourty-four leaders based in India, is aimed
at bridging the chasm between business and IT besides enhancing the innovative
agility amongst CIOs in India.
The report highlighted an alarming number of CEOs in India, nearly 86
percent of the ones interviewed, rating business and technology integration
to be of great importance and only 52 percent of the above feeling their organisations
to be integrated enough.
The key findings of the India CIO Study highlighted that:
- Deep business model innovation is critical to creating
new and differing value for an organisation
- Innovation can be ignited by business and technology
integration. Technology must be linked to business and marketing insights
in order to effectively enable and drive innovation.
- External collaboration is indispensable and successful
collaboration among employee and internal organisations is just one consideration.
Partnering utside the organisation results in higher revenue growth and innovation
The study also stated the need for CIOs to become customer-centric and a credible
business partner for CEOs by creating a flexible, responsive infrastructure
that is better equipped to answer the needs of an innovative organisation. It
further stressed that CIOs should be proactive in creating deep partnerships
and forming alliances that extend beyond traditional boundaries. They need to
help create a culture and climate that encourage innovation and reward innovative
thinking and the results achieved.
According to the IBM India CIO study, CIOs in India need to be a business executive
first and a technologist second. They need to close the gap between business
and IT by building the hybrid skill sets that enable IT professionals to understand
the needs of the business. And they need to promote and become part of a new
governance model where responsibility for business and IT is shared by business
and IT leaders.
The study confirmed that the role of a CIO in India today is of a critical decision-maker
when it comes to using technology to address the innovation challenges and opportunities
for the business. It reinforces the role of the CIO that they can enable
and increase the innovative agility of the organisation and drive the business
Early this year, IBM announced their global CEO study 2006. It was the result
of a comprehensive survey covering 765 CEOs, business executives and public
sector leaders on the subject of innovation, out of which 44 were Indian leaders
from various verticals of business from private and public sectors.
- 65 percent of the world's top corporate
CEOs (including 44 leaders from India) declared that due to pressures
from competitive and market forces, they plan to radically change their
companies in the next two years.
- More than 80 percent of CEOs stated that
their organisations have not been very successful at managing change
in the past.
- 76 percent of all CEOs ranked business
partnerships and collaboration as top sources for new ideas - but only
half of the CEOs surveyed believed their organisations were collaborating
beyond a moderate level.
- Only 14 percent of CEOs ranked internal
R&D as a source for new ideas.
- Some of the most significant sources of
innovative ideas according to CEOs came from employees (41 percent),
business partners (38 percent) and customers, (36 percent). This means
two of the three most significant sources of innovative ideas now lie
outside of the organisation.
- Approximately one-third of (CEOs) innovation
resources are now targeted at business model innovation, innovation
in the structure and or financial model of the business.
- 76 percent of CEOs say that collaboration
with outside sources is critical, while only 51 percent informed their
organisations currently collaborate extensively.
- In emerging markets like India, 73 percent
of CEOs are collaborating, compared to only 47 percent in mature markets.
- Nearly 80 percent of the CEOs interviewed
rated business and technology integration of great importance. But,
as was the case with collaboration, CEOs have a major integration
gap - only half are executing at that level.