A promise half-fulfilled

The God-fearing CTO
At 41, Ketan Parekh heads the IT team at Sharekhan, and also manages to set aside an hour every day to chat with his wife. Rishiraj Verma brings out the man behind the CTO who also spends time praying to God every single day.

The wireless port of Pipavav
GPPL deployed MIMO Wi-Fi to ensure seamless, robust, wireless communication. Dominic K reports

ERP for rural development
Samir Somaiya, Managing Director, Godavari Sugar Mills, shares how he managed and organised his company's first major IT initiative. He also discusses the various challenges faced in deploying IT in a rural setting.

Business Activity Monitoring
Vinod Sadavarte, CIO, Patni, explains the BAM concept, an extension of traditional business intelligence that adds event monitoring to scheduled, batch-based reporting.

Mid-market ERP comes of age
ERP systems can help mid-sized companies improve their business metrics. Amitava Sain, Principal Consultant, PricewaterhouseCoopers, looks at this trend.

Business continuity with SaaS
“Optimised warranty processes are the gift that keeps on giving”

Choosing a CRM solution
The VoIP challenge

Understanding performance management
Performance management is more than a buzzword. This book attempts to dispel the clouds of confusion surrounding this concept. Mark A Stiffler in his book Performance: Creating the Performance-Driven Organisation attempts to clear out any misunderstanding or plain lack of understanding about performance management.