SMBs need automated data back-up
Ocanas, World Wide Marketing Manager, Tivoli Software, spoke to us about
the Indian SMB.
Do SMBs face unique storage management problems?
Indian SMBs form the fastest-growing segment in the IT market. They face problems
similar to those of large organisations. Budgeting and staffing are the important
ones. The majority of SMBs back up data manually, using tape. This is time consuming.
There is no centralisation of data back-ups. They need to invest in technology
which will help them automate the processes of data back-ups. This will enable
junior staff to do the backing up of data while seniors and experts could be
involved in more important processes such as working on new products for the
As far as IBM is concerned, we have invested a lot of money in introducing newer
products for IT management. We actually went to the SMBs and asked them, What
do you want? In turn, we developed a lot of business partners in them.
Whats the difference between Tivoli Express Solutions
and Tivoli Solutions?
These solutions are completely rebuilt. The totally new graphical user interface
and ease of customisation are the most important features of the Tivoli Express
solutions. They integrate and work with all other applications (open source
included). The principal difference comes in the form of price and ease of use
and installation. So SMBs get bothimportant features from the main solutions
and those which fit their requirements.
The installation time is said to be only around an hour.
Your comments on that?
More people and services are needed to install enterprise solutions. There are
no results in the first two days, whereas here, you could install the solutions
yourself and perform the first back-up in an hours time.
What about compliance?
Identity Management Express enables the organisation to have all its user reports
and passwords in one place, which makes it very easy for them in terms of time
to comply with regulations and standards.
What kind of data losses will the solutions cover?
There are four products in the Express range of solutions. All these can help
recover and back up data in different ways. Even in case of hardware crashes,
data can be quickly recovered and backed up. Also, there is a product called
Continuous Data Recovery which can help recover and back up data from personal
computers and laptops.