The IT departments e-delivery
The e-delivery of the Taxpayer Services Project is an initiative of the Income
Tax Department of the Ministry of Finance, and is one of the largest e-governance
projects undertaken by the Government of India. The project is scheduled to
be operational by December 2006.
The department has selected Oracle to drive the project across the country.
It has chosen Oracle Database and Oracle Fusion Middleware as the platform to
develop a single national database based on a three-tier mode architecture to
increase efficiencies and improve citizen services. This was announced by V
S Mathur, Director General (Systems) in the department.
To be completed by Oracle in two phases, the existing 36 regional databases
will be consolidated into a single national database. All 745 income tax offices
in 510 cities will be linked to this single national database. Oracle will also
upgrade the departments existing, custom-developed platform from a two-tier
IT architecture to a three-tier mode architecture. This single consolidated
database with a three-tier architecture will replace the departments current
The departments single national database consolidation and e-delivery
of taxpayer services project is one of the most important developments for Phase
III of the national e-governance programme. Phase III includes the implementation
of a National Computer Centre together with business continuity and disaster
It also involves the setting up of recovery sites and an
all-India virtual private network of all income tax offices, plus the migration
of customised applications software to enable about 13,000 users to work on
a single national database.
With its implementation of the Oracle Database and Oracle Fusion Middleware,
the offices of the Income Tax Department will be connected to the National Data
Centre on a common centralised database. This is expected to enable faster processing
of returns and greater efficiency in collection, besides providing computing
capacity to handle the projected workload up to 2010-11.
Speaking on the occasion, J G Pendse, Member, Investigation, Income Tax Department
said, We have taken a decisive step towards centralisation of IT services
for improved process efficiencies. The e-governance initiative of our department
is one of the largest such projects in the country, and will serve to highlight
the benefits of e-governance. Once the project is operational, we will be able
to improve our response time while creating a simpler and easier tax interface
The project involves deploying the Oracle Database Enterprise
Edition, Oracle Real Application Cluster, Oracle Partitioning Option, Oracle
Diagnostic Tool, Oracle Tuning Pack, Oracle Internet Application Server Enterprise
Edition and Oracle Internet Application Server Standard.