Getting IT right

The challenge seeker
He considers every challenge as an opportunity to bring in innovation and align the goals of a business with IT. Vinita Gupta traces the career graph of Ravikiran S Mankikar, DGM (Credit and IT) of The Shamrao Vithal Co-operative (SVC) Bank

Customer-friendly business strategy = successful CRM
Bob Thompson, the founder of CRMGuru.com and President of Front Line Solutions identifies what makes a successful CRM implementation and highlights the factors contributing to its failures, in a conversation with Kumar Dawada

Towards maximum value
Kotak Mahindra Bank wants to be known as the bank that provides maximum value to its customers. Dipak Gupta, Executive Director intends to achieve this goal with the help of IT

Project management essentials
S B Patankar, Chief Technology Advisor, BSE is no stranger to project management. He outlines the steps involved in planning, executing and managing large, complex projects. Kumar Dawada reports

No duplication allowed
Cholamandalam AMC (CAMC), an asset management company, was looking for a solution that would allow it to consolidate its expanding customer base. Sneha Khanna finds out how they went about fixing the problem

Changing with the times
The Ministry of Company Affairs and Tata Consultancy Services (TCS) have recently launched an online portal to provide electronic filing services to its stakeholders. Sneha Khanna tracks the project's implementation

The set it, forget it approach
Get proactive with your data protection measures with simple backup solutions for small businesses, says Yogesh Kamat, Country Manager, Maxtor

Apple Computer’s Odyssey
The book not only highlights the success story of Apple—one of the world’s most well-known technology companies—but also its most glaring and monumental failures. It analyses what went wrong and how not to repeat those mistakes.