Getting IT right
makes an IT deployment successful (or a big fat failure for that matter)? The
answer is complex. Factors determining the success of a deployment include management
buy-in, employee buy-in, finding the right fit from all those solutions out
there, getting the right implementation partner...
Thankfully, there is a way out which many CIOs adopt. They talk to their fellows
who have done similar implementations before. Which is where this issue of Network
Magazine comes in. We have compiled about thirty of the best case studies to
be featured in these pages during the period January 2004 up to September 2005.
Obviously time marches on and deployments dont stay static. Therefore
our team of reporters went back to the companies and updated these case studies
to refresh them and the upshot is a compendium of dos and donts on implementing
just about any IT solutionnetworking to e-governance, systems to enterprise
software, security to business continuityits all here.
Looking at all these deployments what comes across is that a successful implementation
requires careful planning and superb execution. Oftentimes this involves overhauling
some of the existing architecture as Honda-SIEL did when it replaced its existing
hub with a L3 chassis-based switch to create a slew of VLANs. In the case of
Goodlass Nerolac Paints it had to put a server farm in place before it could
create a centralised ERP architecture.
Getting users to accept change can be tough. At L&T Hazira this required
the creation of a storage policy document so that users, accustomed to keeping
their data on server-attached storage, were able to make the transition to using
an IP SAN.
Sometimes the basic implementation isnt enough. Take the case of the BSE
that consolidated its servers only to find that it had to go further and create
virtual partitions so that applications got the resources when they needed them.
In a stock exchange where some applications run throughout the day while others
are run only at the end of the day, this sort of flexibility is everything.
There definitely is no one size fits all when it comes to IT. Which
is why we have put together a diverse panoply of situations that span the gamut
of IT implementations. We hope this will help you in your next deployment. Do
write in and let us know if you feel we missed out on any area that you want
us to cover.
Prashant L Rao
Head of Editorial Operations