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Informative IM article

The article on Infrastructure Management was very informative and full of wisdom. It is good to see people like Nitin Paul taking the initiative and writing good articles. Please keep up the good work.

Regards,
Manojit Majumdar,
Country Leader, Linux Software, IBM

Dear Manojit,

Thank you for the welcome feedback. We are in the process of introducing more inputs from leading CIOs and industry professionals. As you might have noticed, our Heart of the Matter, View from the Top and Vendor Voice sections are already catering to this objective at present.

Standard Chartered Bank’s CRM

I read your case study on Standard Chartered’s CRM solution. It was quite informative and good reading.

I am looking for an expert from Standard Chartered Bank who has expertise in Process Modelling and Process Innovation to address our MBA students.

Could you please put me in touch with a Process Consultant of Standard Chartered, or their Chief Information Officer?

Thanks,
Dr T Devi,
PhD (Warwick)
Associate Professor
Indian Institute of Foreign Trade
IIFT Bhawan
B-21, Qutab Institutional Area
New Delhi, 110 016

Dear Dr Devi,

You can get in touch with Mr Rambabu, the CIO of Standard Chartered Bank, regarding the information. The details have already been e-mailed to you.

Indian cabling industry

Do you know who the main players are in the network cabling industry, i.e. who manufactures it to sell to computer stores, etc.?

Thanks,
Mr Vas

Dear Mr Vas,
A list of the main Indian cabling industry players can be found at this link from our sister publication Express Computer. Hope you will find it relevant to your query’s requirements.

The list is at http://www.expresscomputeronline.com/20050523/networking01.shtml

Help with VSAT info

If you could spare some of your time, will you please let me know more about VSAT? We would like to know if the VSAT service can cater to all our needs like data, Internet and voice services. In this connection, I don’t know whom to approach and where they are located.

Thanking you,
Lal Rozuala,
Aizawl, Mizoram

Dear Mr Rozuala,

VSATs ought be able to cater to your needs. However, a detailed answer will require details on the desired connectivity specifications. So it will be great if you could send us details on the same.

Nevertheless, with leased line prices falling at the present rate, we will recommend leased line options due to their higher price-performance benefits. A VSAT will be ideal if your organisation is at a remote location. For other locations, a leased line will be a better choice.

You can find further information on VSATs and various VSAT case studies by searching www.networkmagazineindia.com for the same. A list of the main Indian connectivity players can be found at this link from our sister publication, Express Computer. Hope you will find it relevant to your query’s requirements.

The list is at http://www.expresscomputeronline.com/20050523/networking01.shtml

You can send us feedback by e-mail, or write directly to any of us here in the editorial department. The Editor, Network Magazine, Business Publications Division, Indian Express Newspapers (Mumbai) Ltd., 1st Floor, Express Towers, Nariman Point, Mumbai 400021 You’ll find our writers’ e-mail addresses at the end of their respective articles. We look forward to hearing from you.