Emerging Enterprise Forum
Creating the adaptive enterprise
With the ever-present need to integrate IT and business,
organisations are looking at concepts such as adaptive enterprise management.
by Venkatesh Ganesh
The concept of an adaptive enterprise is about the integration of people, processes
and technology that aims to run IT as a business and automate the dynamic link
between business and IT. Most vendors and service providers are of the opinion
that adaptive enterprise infrastructure management is the next big wave, and
that it is only way for enterprises to stay competitive.
The Need To Adapt
In order to evolve into an adaptive enterprise, CIOs need
to control their environment by using management software to manage discrete
or clustered resources. They then need to optimise their environments to increase
utilisation, performance, and availability.
Says Durgadutt Nedungadi, HPs Director of Business Development and Solutions
for Blade Systems, Asia Pacific and Japan, In our experience, only 20
percent of the organisations have matured to this level of infrastructure and
The final step towards automating processes is to link business needs using
software that drives adaptive and virtual infrastructure.
What It Takes
Companies need to look at the following areas to help evolve into an adaptive
Alignment of IT with the business: The IT infrastructure supports real
time business objectives efficiently, superseding the industrys current
Efficiency: Gives an authorised user easy access to role-relevant services
Responsiveness: The IT infrastructure adapts automatically to technical
malfunctions through superior analytics for diagnostics.
Manufacturing and telecom have witnessed increased activity in infrastructure
management. Healthcare and education are moving in this direction. Enterprises
are also considering remote infrastructure management services. These are a
good example of adaptive enterprise infrastructure management services.
The Service Provider Mindset
DGM, Technical Sify
K Bhaskar, DGM, Technical, Sify says, Enterprises in
India are steadily migrating the responsibility of IT infrastructure management
to service providers, who, in turn might have adaptive monitoring or management
The trend is also catching on in the enterprise segment. Customers increasingly
ask their service providers to provide them with adaptive systems. According
to Sify, enterprises are looking at a 100 percent secure infrastructure. At
the same time, infrastructure has to be scalable both horizontally and vertically.
They are also looking at managing the infrastructure with ease along with reduced
TCO, at the same time keeping space utilisation and power consumption levels
to the minimum.
Enterprises in India are steadily
migrating the responsibility of IT infrastructure management to service
providers, who, in turn might have adaptive monitoring or management systems
Increased demand has helped IT teams realise that infrastructure
management requires more than just network management tools. Standard practices
such as the ITSM model are being increasing adopted by Indian enterprises to
streamline infrastructure management. ITSM is the alignment of IT with business
objectives to assure certain levels of performance and availability of business-critical
IT services. It also acts as a key link in moving from a traditional infrastructure
set-up to an adaptive one. The model basically consists of service support and
The use of the ITSM model in the right manner ensures provision and management
of effective IT services. It enables CIOs to set appropriate expectations across
the enterprise about the type and quality of IT services that users receive
while ensuring alignment between IT and business.
Adaptive management breaks the cycle of endless maintenance costs, so CIOs can
once again invest in innovation. Management services like ITSM can help customers
create a lean, responsive IT operation, while management software provides the
key to linking business processes and applications down into the raw hardware.
For any CIO expected to do more, investing in management services is the way
to get on the fast track to control costs and turn it into a more adaptive enterprise.
The Benefits Of Going Adaptive
Explains Nedungadi, The combination of people and resources comprises
80 percent of most IT budgets. It is our belief that we will be able to help
customers bring it down to 55 percent, thus freeing precious resources to work
on new IT initiatives, making IT strategic to the business. The most negative
scenario is that the dollars required for ongoing maintenance of an existing
infrastructure will prevent investment in new, more strategic areas, and thats
where an adaptive enterprise infrastructure can help.
Having an adaptive enterprise model
helps organisations reduce and manage costs, and react quickly to changing
It also helps optimise and streamline existing infrastructure
Nedungadi says that adaptive management is the most powerful
means of bringing down costs and creating opportunities to invest in activities
that will grow the business and enable it to be more successful. Adaptive
management creates a tight automated linkage between the status of computing
infrastructure and the ability to allocate computing resources, he says.
In order to evolve into an adaptive enterprise, CIOs need to look at their enterprises
processes, applications and infrastructure to find new ways to simplify, standardise,
modularise, and integrate. Having an adaptive enterprise model helps organisations
reduce and manage costs, and react quickly to changing business needs. It also
helps optimise and streamline existing infrastructure, says Nedungadi.