No matter where, no matter what

The versatile CIO
CIO, strategic planner, company secretary, professor, philosopher, adventurer, mathematician. Meet Vikas Gadre, the CIO of Rallis India who is all these and more. by Kumar Dawada.

An F1 car or the old school bus?
Andrew Rowsell-Jones, Vice-president and Research Director for Gartner’s CIO Executive Programmes, says that CEOs may think their organisations are as agile as F1 racing cars— but in reality not all of them are.

“Choose software keeping users in mind”
At the centre of a bank’s IT infrastructure lies a centralised core banking system. CIOs should put this in place as quickly as possible for efficient and personalised customer service, believes K Raghuraman, General Manager of Central Bank.

GoAir: taking off with IT
Jeh Wadia wants to revolutionise the airline industry with his latest venture, GoAir. He shares his vision with Soutiman Das Gupta and Kumar Dawada, and reveals IT’s role in this venture.

HIPA’s high-capacity switched network
The Himachal Pradesh Institute of Public Administration wanted to extend connectivity across its large campus, so it deployed an optic fibre backbone and used layer 3 switching for better performance. by Soutiman Das Gupta.

Galileo revamps its business backbone
Galileo India previously used legacy technology in its WAN. It revamped this IT infrastructure and built a new backbone on a common routing platform for smoother business workflow and operations. by Soutiman Das Gupta.

Retaining and rewarding loyalty
In The Customer Loyalty Solution, author Arthur Middleton Hughes makes a genuine attempt to combine the best of three worlds—IT, business and marketing. Hughes goes back to the basics and reminds people of the era of the corner grocery store. The grocer knew the names of his customers, would stand at the door and greet them by their names, ask about their families’ well-being, and provide personalised service.