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Do we need an ISP licence?

We are a small VoIP company based in the US and looking to do business in India. We are planning to start an office or a subsidiary in India, and are in the process of getting the required licences and permits.

We are confused, however, as we are getting mixed messages from various sources as to whether we need an ISP licence to get the permit. As you may already know, VoIP service providers do not necessarily need to provide Internet access to customers, but need to connect to the Internet with the help of an ISP. Do we still need an ISP licence to get the VoIP permit? Any insight from you will be appreciated.

Regards,
Dipak Chudasama

Dear Dipak Chudasama,

Thank you for writing to us. I had forwarded your query to Rajiv Gerela, who is General Manager, Technology at Wipro BPO, one India's leading BPO organisations. This is his reply:

The requirement of approvals will depend on the kind of business services you want to offer. VoIP on a private leased circuit is allowed for corporates even within India and so there should not be much of a problem.

You will at most need network connectivity approval, which is not very difficult to get at all. I request you to specify your business needs so I could then give you more specific information.

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Reston, VA
US

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