New Products & Services
7.3, by Bakbone Software has enhanced support for file systems and selected
applications running on Windows Microsoft Cluster Server 2003 and Red Hat Enterprise
Linux clusters. Targeted at the SMB segment this security solution aims to ensure
that data and applications are always available.
NetVault 7.3 is scalable and allows IT administrators to seamlessly add and
protect additional clients as their IT environments expand. Designed to significantly
reduce the complexity and potential of configuration errors traditionally found
in a clustered environment, NetVault 7.3 is also developed to use an abstraction
layer called a Virtual Client. The Virtual Client communicates with each node
in the cluster to identically install and configure the clustered Application
Plugin Module (APM).
NetVault 7.3 provides support for file systems and applications in both Active/Passive
and Active/Active clustered configurations. Active/ Passive applications run
on one node and failover to a redundant, standby node in the event of a failure.
In Active/Active clustering, all nodes are actively running applications and
are directed by the cluster manager software to failover to a surviving node(s)
in the event of a failure.
BakBone Software - India
Tel: (022) 25706452
Red Hat Fedora
Hat's Fedora Core 3, supports five Indian languages namely Hindi, Bengali, Gujarati,
Punjabi and Tamil. Fedora Core 3, the open source Linux operating system includes
a fully functional desktop with productivity applications such as an office
suite with a word processor, spreadsheet and presentation tool as well as a
web browser and an e-mail client. With the availability of these applications
users can share the text in all five languages, across the platforms which support
Fedora Core 3 incorporates the 2.6 Linux kernel, SELinux, a security-specific
addition created with the assistance of the National Security Agency (US) and
latest iterations of popular packages like GNOME and KDE.
Red Hat India Pvt Ltd.
Tel: (022) 22881326/7
Global's ERPLN is based on a technology architecture that provides a Web-based
user interface, eases the transition to a Service-Oriented Architecture, and
enables standards-based cross application integration. SSA ERPLN offers capabilities
including true lean-based manufacturing, improved freight management, and comprehensive
field service capabilities. In addition, SSA ERPLN embeds specific solution
templates for its primary target industries, including automotive, aerospace
& defense, hi-tech electronics, and industrial machinery and equipment.
SSA ERPLN is the first of two major SSA ERP releases, part of the company's
strategy of modernization and convergence of multiple product lines.
Tel: (040) 23100525
Developed specifically for contact centres, Talisma NetAgent 6.6, a multi-channel
interaction management solution, is based on call centre best practices and
comprises three applications - NetAgent Email, NetAgent Chat, and NetAgent CTI.
NetAgent 6.6 powers customer service and support operations by intelligently
dispatching and routing incoming requests to agents across multiple channels,
ensuring that customers receive the optimum level of service necessary to resolve
Talisma's NetAgent 6.6 features an agent and supervisor interface
to indicate status. Visual service level indicators have been added throughout
the product, which enable agents to monitor individual performance against company
defined services levels. Talisma NetAgent 6.6 also has outbox functionality
enabling supervisors to manage outgoing responses real-time. Enhanced reporting
allows supervisors to generate and email historical reports on demand.
NetAgent 6.6 ships with new telephony enhancements, including multi-line voice
conferencing and screen popup countdown. Multi-line voice conferencing allows
multi-person telephone meetings with customers and other agents, avoiding the
need to set-up additional calls for each person. Screen Countdown Popups alert
the agent to the amount of time that has passed since last responding to the
customer and alerts them to respond within a predetermined time period in order
to meet the company's service level goals.
Talisma Corporation Pvt. Ltd.
Tel: (080) 23613377
Fax: (080) 23618937
System by Fortinet extends the capabilities of Fortinet's management platform
to enable large enterprises, service providers and telecommunications carriers
to manage up to 5,000 FortiGate Antivirus Firewall systems, regardless of geography.
A solution for large-scale security deployments, managed security service providers
(MSSPs) and carriers, the FortiManager-3000 System features:
- Comprehensive element management: centralises configuration
and monitoring of all FortiGate security functions, including network-based
antivirus, Web content filtering, firewall, VPN, dynamic Intrusion Detection
and Prevention (IDP), antispam, and spyware blocking.
- Automated policy management: permits administrators
to create policies and rules which apply to multiple FortiGate systems automatically.
- Granular, role-based administration: enables different
administrators to be restricted to specific management domains and specific
- Device grouping: allows collections
of FortiGate network security platforms to be aggregated into independent
- Centralised logging facilities: provides comprehensive
report generation and analysis, including real-time status and event monitoring
that speeds identification and response to system outages or attacks.
Tel: (080) 25325800
Fax: (080) 25325900