Eicher Motors has setup an employee self service portal called EPIC to
enhance productivity and promote knowledge sharing
EPIC or the Eicher Portal for Information and Collaboration was initialized
in 2002 by Eicher Motors, to provide a single 'secure service point' for
all information and collaboration needs of Eicher employees and partners.
many organizations have deployed intranets, workflow automation, collaborative
and knowledge management tools, a unique aspect of EPIC is that it integrates
all these facets into a single unified architecture, which can be accessed
through a browser.
Sanjay Govil, Director - IT, GIS, Cartography & CIO at the Eicher Group,
said, "SAP licenses and training expenses for a large number of employees
would have been prohibitive. Access for the same has been enabled through
EPIC, resulting in significant cost savings. The turnaround time for key
employee-centric processes have reduced by around 40 percent.
There has been a considerable reduction in data-entry errors and administrative
costs by minimizing the need for telephone follow-ups, printed forms and
manual data entry. And there has been a rise in employee satisfaction due
to quick, efficient resolution of HR issues and transparency of employee-centric
The ultimate vision is to make EPIC the single window (device-independent)
gateway for all information and collaboration requirements within Eicher.