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Issue of January 2004 

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Infrastructure's the priority for Indian CIOs

A preview of a Global CIOs survey done by Gartner revealed that infrastructure was the number one priority for Indian CIOs in 2004. CRM and IT performance were also on top of the Indian CIOs priority list for 2004. The global survey also revealed that CIOs across the world named demonstrating business value of IS/IT and developing leadership in the IS senior team as their top Management priority for 2004. Whereas Indian CIOs named their priorities as developing leadership in the IS senior team and making IS more service-oriented.

Globally, CIOs referred to security and cost control as the key business imperative and top business trends for 2004. Whilst many CIOs interviewed revealed a growth outlook, however, across the globe a combination of cost control and security/privacy concerns is viewed as the primary reason to place a significant drag to growth on many enterprises through 2004.

According to José Ruggero, Gartner Vice President for Executive Programs-Asia Pacific and Japan, "CIOs, reveal that, senior executives are now also recognizing the need, and opportunities for growth. Increases in total IT and business operating budgets are starting to be noticed as enterprises begin to invest for growth. Executives remain cautious, despite the positive economic indicators, so increases in investment may take time to become a reality for all."

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