To analyze IT spends across
industry verticals, Network Magazine and market researcher
IMRB conducted an industry survey called Infrastructure
Strategies 2003 (IS 2003) in April. The results and
analysis of the survey were released through two print
issues, CIO roundtables, and forums in select cities.
The series of forums kicked
off in Mumbai on 24 June, 2003. The event was attended
by 100 CIOs, CTOs and other IT Heads. Sandeep Ajgaonkar,
Associate Editor, Network Magazine discussed the highlights
of the survey. Ajgaonkar listed the key reasons for
the lack of IT-business alignment. He said a CIO needs
to be considered as a Strategist and not just a provider
of technology solutions. A CIO must understand core
business issues and try and fit them into different
technology scenarios. This way a CIO would be able to
contribute significantly to a company's growth and future
strategy, he added.
S. Sabyasachi, Head, Software
& Services Research, IDC (India) Ltd. spoke about
the effective management of IT assets. He revisited
the evolution of IT infrastructure in the enterprise.
In the course of his presentation he reminded the audience
about the changing business environment and how it impacts
the IT infrastructure.
"As business operations
expand the load on IT infrastructure increases. So we
need to look at service-centric computing and system
area networks," said Sabyasachi. "But we also
need to look at how the IT infrastructure addresses
the business challenges," he added.
Sabyasachi also discussed the
concerns that CIOs have in a changing infrastructure.
The next speaker was C. Kajwadkar,
VP-IT, NSE.IT. Kajwadkar shared NSE's experience in
building its vast IT infrastructure. "When you
are building your infrastructure, it's also important
to look at the infrastructure of the service provider.
You need to have an enterprise management service that
handles the entire infrastructure. It must track even
license details and all other aspects of infrastructure."
Kajwadkar also advised CIOs
to do resilience planning and to choose the right tools
when planning IT infrastructure.
The final presentation was
made by Rajendra Dhavale, Consulting Director, Computer
Associates. He shared CA's views about Managing IT Infrastructure.
He spoke about the challenges that IT managers faced
when designing IT infrastructure, assessing and managing
it. The audience listened attentively as Dhavale discussed
how to reduce technology risks, manage change, and improve
the quality of service delivery.
A similar forum was conducted
in New Delhi and Chennai. Speaking at the New Delhi
forum, Sandeep Parikh, who manages IT at Mother Dairy,
pointed out that IT infrastructure management is now
emerging as a key differentiator for organizations.
He said the typical problems encountered by any CIO
includes low representation of IT departments in management,
leading to poor cost allocation.
In this backdrop, it is important
for CIOs to have a clear understanding of what the organization
expects from them and accordingly put an IT strategy
in place. It is also important for the CIO to carefully
balance the immediate and long-term needs.
Speaking at the New Delhi forum,
IDCs Sabyasachi said in order to increase the
overall performance of an organization using IT, a CIOs
accountability needs to be increased. This can be done
by involving the CIO in the decision-making processes.
At times, this could also involve reshaping the organization
and processes in order to integrate IT and business
units, he added.
S. Sabyasachi, Head, Software & Services Research,
IDC (India) Ltd. spoke about the effective management
of IT assets
Rajendra Dhavale, Consulting Director, Computer
Associates discusses CA's views about Managing IT
C. Kajwadkar, VP-IT, NSE.IT. shares NSE's experience
in building its vast IT infrastructure
CIOs and IT Heads listen attentively to the advice
and insights on management of IT infrstructure
The four speakers (L-R): S. Sabyasachi (IDC India),
Sandeep Aajgaonkar (Associate Editor, Network Magazine),
C. Kajwadkar (VP-IT, NSE.IT), Rajendra Dhavale (Computer
Sandeep Ajgaonkar, Associate Editor, Network Magazine,
discusses the findings of the survey