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Issue of June 2003 
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What’s behind IT investment?

Which technologies are CIOs planning to invest in this year? Is IT aligned with business in Indian enterprises? Do CIOs calculate financial ROI, or are they more focused on the intangibles? Does the CFO play a role in evaluating IT investments? The answer to all these questions is what 'Infrastructure Strategies 2003' (IS 2003) is all about.

Infrastructure Strategies is a survey to quantify the IT spends planned by corporate India in 2003-04 across technologies and industry verticals. The survey involves one-on-one interviews with prominent CIOs from various verticals.

Now in its second year, the survey attempts to highlight various patterns when it comes to enterprise IT decision making.

Expanded scope
Last year Infrastructure Strategies was restricted to analyzing the IT spend for 2002-03 across different technology areas.

This year we decided to expand the scope of the survey. The idea was to analyze technology evaluation, procurement, and implementation cycle within an enterprise. The survey throws light on the following areas:

  • Analyze IT usage across various industry verticals.
  • Understand the IT-decision making cycle.
  • Understand whether IT is aligned with the business objectives.
  • Find out the financial matrices used for evaluating IT investment.

Survey methodology
IS 2003 was spread across a period of three months (March-May) that involved personal interviews with over 300 CIOs (read CIOs, CTOs, IT Heads,…) from top corporates. The survey was conducted across eight cities: Mumbai, Delhi, Bangalore, Chennai, Kolkatta, Pune, Hyderabad and Ahmedabad. A survey of this scope definitely requires a pre-defined methodology.

Here's how we did it:
Questionnaire: Once we had finalized the scope and parameters for the survey, the first step was to design the questionnaire. This entire exercise was conducted in-house.

Sampling: The next step was to identify the CIOs that we wanted to target for the survey. We selected CIOs across nine industry verticals (See graph: Vertical-wise coverage).

Personal interviews: This entire procedure was outsourced to IMRB (Indian Market Research Bureau).

Analysis: The next step was to analyze the results provided by the IMRB team and draw inferences based on expertise of the Network Magazine (NM) team.

A second issue
This year we have broken-up the entire survey into two issues: The first issue (the one which you are reading), will cover survey highlights and analysis in terms of technologies.

The second issue will analyze the survey results in terms of industry verticals. This issue will discuss the survey findings for each industry vertical and define a future technology roadmap based on their existing technology implementation, future likely investments and changing business needs. As you are reading this issue, the NM team is closely working with the Ernst & Young research team to bring you a report on technology spending trends within industry verticals.

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