Which technologies are CIOs
planning to invest in this year? Is IT aligned with
business in Indian enterprises? Do CIOs calculate financial
ROI, or are they more focused on the intangibles? Does
the CFO play a role in evaluating IT investments? The
answer to all these questions is what 'Infrastructure
Strategies 2003' (IS 2003) is all about.
Infrastructure Strategies is
a survey to quantify the IT spends planned by corporate
India in 2003-04 across technologies and industry verticals.
The survey involves one-on-one interviews with prominent
CIOs from various verticals.
Now in its second year, the
survey attempts to highlight various patterns when it
comes to enterprise IT decision making.
Last year Infrastructure Strategies was restricted to
analyzing the IT spend for 2002-03 across different
This year we decided to expand
the scope of the survey. The idea was to analyze technology
evaluation, procurement, and implementation cycle within
an enterprise. The survey throws light on the following
- Analyze IT usage across
various industry verticals.
- Understand the IT-decision
- Understand whether IT is
aligned with the business objectives.
- Find out the financial matrices
used for evaluating IT investment.
IS 2003 was spread across a period of three months (March-May)
that involved personal interviews with over 300 CIOs
(read CIOs, CTOs, IT Heads,
) from top corporates.
The survey was conducted across eight cities: Mumbai,
Delhi, Bangalore, Chennai, Kolkatta, Pune, Hyderabad
and Ahmedabad. A survey of this scope definitely requires
a pre-defined methodology.
how we did it:
Questionnaire: Once we had finalized the scope and parameters
for the survey, the first step was to design the questionnaire.
This entire exercise was conducted in-house.
Sampling: The next step was
to identify the CIOs that we wanted to target for the
survey. We selected CIOs across nine industry verticals
(See graph: Vertical-wise coverage).
Personal interviews: This entire
procedure was outsourced to IMRB (Indian Market Research
Analysis: The next step was
to analyze the results provided by the IMRB team and
draw inferences based on expertise of the Network Magazine
This year we have broken-up the entire survey into two
issues: The first issue (the one which you are reading),
will cover survey highlights and analysis in terms of
The second issue will analyze
the survey results in terms of industry verticals. This
issue will discuss the survey findings for each industry
vertical and define a future technology roadmap based
on their existing technology implementation, future
likely investments and changing business needs. As you
are reading this issue, the NM team is closely working
with the Ernst & Young research team to bring you
a report on technology spending trends within industry
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