in its annual business applications conference AppsWorld,
urged its customers to move to a new version of the
company's software soon, or lose support. The push to
upgrade was also the theme at last year's AppsWorld
the call is now more urgent. Oracle plans to discontinue
support for previous versions of its business software
at the end of June. Customers who haven't switched to
either version 11i or version 11.0 will be stranded
without technical support for their business systems.
At the same conference last April, Oracle reported that
only 10 percent of its applications customers were upgrading
to 11i. In this year's conference, the company said
75 percent are either upgrading their software or have
already completed the move. Oracle has around 13,000
Oracle and its partners launched several new programs
to encourage customers to move to the new version. The
company introduced a special pre-tested and pre-configured
bundling of its software with an application called
Oracle Business Flow Accelerators.
The bundle is designed to help companies upgrade more
quickly, or set up Oracle applications for the first
time. This project has reportedly taken some customers
more than a year to complete.
Many companies on older versions of Oracle's software
are migrating from the 10.7 release, which the company
will no longer support after June. It has offered support
for 10.7 version for seven years, far longer than most
companies support their software.
While software companies routinely discontinue support
for old products, forcing their clients to upgrade or
go without support, Oracle has had a particularly hard
time getting customers to accept 11i.
The June upgrade deadline has drawn criticism because
of a confluence of three unusual circumstances: initial
problems with the new software, a weakened economy that
has crimped information technology budgets, and the
complexity of upgrading to 11i.