the need to inform corporates about the benefits of
outsourcing, Express Computer partnered with Sun Microsystems
and Tata Internet Services to organize tSource, a seminar
on total outsourcing. Explaining the rationale behind
tSource, Val Souza, editor of Express Computer said,
"The concept of outsourcing today occupies center-stage
in the minds of most business leaders. However, business
trends indicate that unless outsourcing strategies are
perfectly understood and rolled out, it could turn out
to be quite expensive for corporates, and even cause
business disruption, thus defeating the very purpose
Seconding this view was Terence Ng, director, xSP sales
and partner development for South Asia at Sun Microsystems.
He said, "Companies today have no choice but to
think of multi-sourcing and should start training their
people to manage the SLA because their competition is
already doing it."
Ng went on to quote a study conducted by research firm
Gartner, which stated that by 2005, 70 percent of organizations
will use more than three sources for services, yet less
than 10 percent will have the resources and processes
in place to manage multiple processes.
The seminar was targeted at CXOs (CIOs, CTOs, CEOs,
CFOs) with the aim of giving them a better understanding
on how to draw up the best outsourcing strategies for
their firms, through an understanding of best practices
and proven strategies in outsourcingusing insights,
models and solid conceptual frameworks to facilitate
better decision making.
tSource was conducted in Mumbai and Bangalore and was
well received and well attended by the corporate community.
Congratulating Express Computer for organizing such
an event, C.R. Sheth, senior manager of IT at Great
Eastern Shipping, said that the seminar was timely and
really helped give an in-depth understanding of how
outsourcing worked in a real environment.
The seminar featured renowned industry speakers like
Mani Bharadwaj, director of Deloitte Touche Tohmatsu,
Terence Ng of Sun Microsystems, and Ajay Pandey, CEO
of Tata Internet Services. TSource dealt with topics
like calculating ROI in technology outsourcing, optimum
backend infrastructure development, and selecting the
right service provider. It also featured case studies
across various industry segments.