BPCL was presented the Best Practices Award by US based Delphi Research Group at their Integrated Enterprise Summit held in October 2002 at Washington DC. The selection was made from over 200 entries received across the globe. The other companies awarded in the same category are General Motors and United States Naval Research Laboratory.

"Delphi selected BPCL as a winner based on the case study submitted of our Refinery Intranet Portal—V.Support, developed in-house by the Refinery IS team, with the help of process owners and other groups.

The trophy mentions 'Best Practices Award is presented to BPCL for their effort in deploying a Global Refinery Portal to enhance the safety, efficiency, productivity, education, security and customer service of its operations,'" says M.D. Agrawal, Chief Manager IS (Refinery).