are gearing up to address the requirement for business
continuity and disaster recovery solutions in the enterprise.
Here's a roundup of what's available. by Brian Pereira
businesses prepare to implement BCP, IT managers are
on the lookout for appropriate solutions. Different
types of data require different levels of protection.
CIOs will try to protect the most critical data/systems
first. And so you have a variety of business continuity
and disaster recovery solutions, ranging from tape backup
to management and synchronization software for a completely
duplicated hot site.
We at Network Magazine have neither tested these solutions
nor verified vendor claims. The purpose of this article
is to inform IT managers about the various solutions
Apara Enterprise Solutions: Its portfolio of BC services
and solutions are classified as:
High availability solutions in storage, networking
Consultancy in BC and DR solutions.
Bangalore Labs: The consulting and managed services
company now offers BC solutions that include storage,
security, and system management solutions in the enterprise
space. Bangalore Labs offers two main services in this
1. Business Continuity and Disaster Recovery Planning
- Here Bangalore Labs works with clients to define and
implement BC processes.
2. Design and Implementation of technology solutions
for ensuring disaster recovery.
Cisco Systems: Cisco has an integrated system-wide,
end-to-end coordinated network security system approach
called Cisco SAFE (Secure Architecture for Enterprises).
The foundation of the SAFE blueprint is breaking down
your network into functional groups, and then understanding
the security threats and responses appropriate for each
functional area in the network. It also shows you how
to meet each area's security requirements with Performance,
Scalability and Resiliency.
Citrix Systems: It recently formed an alliance
with EMC to provide business continuity solutions to
enterprises in India. These solutions are designed to
provide uninterrupted access to enterprise applications
and data in the event of planned or unplanned systems
With Citrix's solution, applications are executed and
managed centrally. In case of a disaster, organizations
can use any compatible computing device to access their
mission-critical applications and information, from
anywhere, over any connection.
Cognizant Technology solutions: Its business continuity
offering includes storage, security and system management
Cognizant's business continuity process is based on
the services that it offers to a client. The services
are categorized as vital, essential and desirable, and
accordingly have a process for recovering. Once the
team is engaged in a project it interacts with the customer
and agrees upon a business continuity process, which
is tested periodically.
Computer Associates: Its business continuity
initiative is called Crisis Life Cycle Management. The
initiative leverages CA's technologies and services
to address all areas of business continuity best practices
from needs assessment and planning to contingency command-and-control
capabilities. It also incorporates new technology designed
to provide a centralized common view of 'silos' of operational
information, enabling organizations to proactively identify
exposures and organizational threats and to create appropriate
Crisis Life Cycle Management also leverages the expertise
and experience of CA Services, which has assisted customers
in safeguarding their operations and successfully recovering
from a wide range of contingencies, including the events
of September 11, 2001.
In addition to leveraging CA's Unicenter (Enterprise
management), eTrust (Security management) and BrightStor
(Storage management) technologies, Crisis Life Cycle
Management incorporates a management framework which
utilizes the integration and analysis capabilities of
CA's intelligent infrastructure, and the intelligent
business process automation capabilities of CA's CleverPath
Aion Business Rules Expert.
Cyquator Technologies: Cyquator a Mumbai-based
data center hosts not just Web servers for companies
but also their core enterprise applications and associated
infrastructure. Using Cyquator infrastructure, companies
could use the data center as their backup site.
Among the various services it offers for business continuity
are storage and backup facilities of unlimited critical
data for small-to-medium sized workgroups in a shared
Cyquator also offers disaster recovery services to companies
running mission critical applications from the servers
hosted at its data center.
EMC: It provides enterprise-wide information
disaster recovery solutions. EMC offers storage infrastructure,
which relieves the processing loads of servers and handles
all the replication and data management at the storage
level. The method it advocates is to consolidate all
the information storage in one device, protect that
adequately and then replicate it to a similar device
at a remote site.
Its business continuity technologies and services have
long enabled organizations to maintain real-time backups
of their information at remote locations to protect
against the unexpected. Remote mirroring software in
SRDF's (Symmetrix Remote Data Facility) capabilities
include Virtual Private Networks using IP and local
Fiber Channel connectivity, and supports mainframe,
Unix, Windows NT and AS/400 systems. This online host-independent,
mirrored data storage solution duplicates the production
site data on one or more physically separate target
Symmetrix systems, which can be located anywhere across
Global Telesystems Ltd (GTL): It offers consultancy
and business continuity solutions to meet customer requirements.
GTL can also devise a solution tailored to specific
continuity requirements of its customers' business.
Its business continuity services suite includes Consulting
and Restoration Services.
Business impact analysis
Risk assessment and management
Business continuity solution design
Business Continuity Management
Data recovery site for fail safe functioning including
the back up links for
Operations site for carrying business transactions
Business continuity plan
Restoration of the failed systems
Data migration and testing
Hitachi Data Systems (HDS): It claims to be the
only company to offer 100 percent data availability.
Hitachi's business continuity solutions include backup
software, channel extenders, and SAN fabric. It weaves
a solution around the HDS storage hardware and storage
management software. These solutions are based on open
Hewlett-Packard: HP provides a comprehensive
range of services, from an advisory consultative role,
to leading-edge technology, to storage services. It
offers robust, high availability hardware, software,
networking technologies and solutions and services to
build the required infrastructure.
HP's strategy begins with initial business continuity
consulting. That includes analyzing disaster impact
on business processes, and the design, development and
rehearsal of disaster-recovery plans. Mission-critical
reactive and proactive services can minimize planned
downtime and avoid unplanned downtime due to related
Due to its extensive experience and redundant hardware
technologies, HP says it is the only vendor that guarantees
100 percent availability. Its Business Recovery Services
can help avoid business disruption due to natural or
IBM: Through its Business Recovery Services organization,
which is part of IBM Global Services, IBM helps customers
when natural or man-made disasters occur. It claims
to have more than 15,000 business recovery services
contracts and to have conducted more than 30,000 successful
disaster recovery tests in over 77 countries at 120
recovery centers around the world. The services are
IBM Recovery Support Services addresses the protection
and recovery of critical technology and data in multi-vendor
IBM's Business Continuity and Recovery Consulting
Services provides business and technical expertise
to assist customers with IT recovery assessment and
planning services, critical business process continuity
services, and business interruption impact and risk
IBM Managed Continuity Services helps customers focus
on their core business while IBM designs, manages
and operates their business continuity and IT recovery
program. IBM provides a comprehensive business continuity
program, specifically designed and managed for each
Legato Systems: It provides storage software
solutions for Information Continuance, which includes
Data Protection Solutions and Application Availability
Solutions. The BC solutions are collectively called
the Legato Continuum.
The Data Protection Solution includes Legato NetWorker
Products for data protection, including solutions for
bare metal recovery.
The Application Availability Solutions provide users
with a choice of implementing solutions for BC depending
on their requirements. This includes solutions for Application
Availability (clustering solutions) and replication
Application Availability Manager (AAM) helps build a
clustering solution across multiple operating systems
in an enterprise.
Legato RepliStor provides real time replication solution.
Legato Co-Standby Server provides HA solutions for Windows.
Novell: The Novell Disaster Recovery and Business
Continuity solution set draws on the company's capabilities
and partnerships to manage and make complex network
environments work together as one Net. This capability
takes on added importance in the area of disaster recovery
where simplicity and security translate into accelerated
crises response time.
Novell eDirectory 8.6 is architected with business continuity
and disaster recovery in mind, providing for replication
over multiple servers and sites to ensure that this
critical data is available to power all Net services
software to quickly restore the network. In addition,
the live continuous backup in eDirectory 8.6 enables
all data within the eDirectory to be backed up while
the directory is in production without the need to shut
down the server to backup data.
Network Appliance: To address business continuity,
NetApp's strategy includes:
1. Hardware: All hardware is redundant, hot swappable
and hot upgradeable. A NetApp customer can add terabytes
of disks online, with no disruption/degradation.
2. Loss of a File: SnapShot keeps up to 31 copies
of data online at 5 - 10 percent disk overhead and zero
percent performance hit. So a lost file can be recovered
instantaneously, instead of going to tape for painfully
3. Loss of a File system, virus corrupting a file
system, database crashing, database corruption:
SnapRestore from NetApp can take a Filesystem/database
back to a consistent SnapShot in two minutes (for any
size of data). This ensures recovery from corruption
in the shortest time possible.
4. Two disks failing in a RAID group. NetApps
SyncMirror implements mirroring of RAID protected volumes,
thus ensuring availability for three or more simultaneous
5. Loss of an entire site: SnapMirror from NetApp
transfers changed blocks (not changes files/tracks)
over a WAN link, thus ensuring one or many consistent
copies of data at remote location.
RSA: RSA Security provides solutions that address
the key security challenges of an organization in setting
up reliable and scalable disaster recovery infrastructure.
These cover two areas namely two-factor authentication
(RSA SecurID) and Web access management.
Two-factor authentication technology, RSA SecurID becomes
imperative in ensuring that organizations are able to
undeniably identify users accessing the network resources
(e.g. routers, active switches, etc), mission-critical
servers for domain authentication (NT, 2000, Solaris,
etc) and data storage components.
RSA Security's Cleartrust is a privilege management
tool that allows organizations to manage Web based access
to critical information resources.
Sun Microsystems: It has an array of products,
services, and alliances for business continuity. These
comprise of the SunPlex Environment, Dynamic System
Domains, Remote Dual Copy, and Sun StorEdge L11000 Tape
SunPlex Environment: Sun Cluster software, a key component
of the SunPlex environment, is designed to deliver
high-availability application services to the data
center or enterprise.
Dynamic System Domains bring mainframe-style partitioning
capabilities to the Unix world. These domains allow
a single Sun Enterprise 10000 server to be logically
divided into multiple or 'stand-alone' servers. Every
Dynamic System Domain remains logically isolated from
any other domain in the system.
Remote Dual Copy is an important capability for real-time
remote mirroring on the StorEdge A7000 Server. When
a company needs data with high availability and high
integrity to be on-line, all the time, the Remote
Dual Copy (RDC) feature on the A7000 storage server
meets these requirements.
Sun StorEdge L11000 Tape Library is Sun's highest
capacity, highest availability tape library designed
to support the backup and recovery needs of data center
customers running data-intensive applications in mission-
critical environments. It offers approximately 11
terabytes of capacity, making it the ideal backup
solution for massive file systems.
Sun Data Center Consolidation Program helps companies
reduce information technology complexity and lower
total cost of ownership. This program is designed
to help customers reduce the complexity and cost of
their IT infrastructure by physically consolidating
their servers and logically consolidating applications.
Trend Micro: The enterprise security company
has a global initiative for business continuity called
the Enterprise Protection Strategy. Through this strategy
it aims to shift the industry paradigm:
From point solutions to a lightweight infrastructure
architecture (centralized management, services, products)
that deploys and updates outbreak management strategies
throughout the network.
From managing pattern files to proactively managing
the outbreak lifecycle.
From reliance on costly human/system resources to
organized and scalable intelligence management throughout
all phases of an outbreak.
Veritas: The storage software major address BC
at five levels with specific solutions for each level.
The Foundation Layer: With fundamental tools
like Veritas Volume Manager and Veritas File System,
the foundation layer gives proactive monitoring and
maintenance of data storage systems thus achieving unparalleled
control and flexibility in data management and 24xforever
Backup and Recovery: Veritas' backup and recovery
solutions accelerate recovery after a disaster by limiting
the steps involved in restoring the system and data.
Immediate Point of Failure Recovery - Replication: Veritas
Volume Replicator can be used to provide seamless data
replication of any database and supports data replication
via a LAN or WAN. Replicated data can be stored completely
offsite in the event of a site disaster without needing
a dedicated network or vendor-specific storage hardware
Optimal Recovery of Mission-Critical Applications
- Clustering: Veritas Cluster Server provides failover
capabilities for another server to take over the operations
of the failed server. When used with Veritas Volume
Replicator, the application can do failover to another
server where the replicated data resides.
Wide Area Network Recovery - Failover Between Clusters:
Veritas Global Cluster Manager gives powerful, centralized
management by providing failover capabilities between
clusters in the event of a site disaster. Veritas Disaster
Recovery/Business Continuity Services: The disaster
recovery team at Veritas Consulting help companies to
develop and ensure rapid implementation of a disaster
Wipro: The network integrator offers end-to-end
BC/DR solutions. With these solutions it helps customers
plan, implement and manage services. Its BC/DR offerings
can be classified as:
Consulting: To assess the critical needs of the
organization and design the BC framework for the entire
business. This is done through detailed methodologies
like business impact analysis which helps prioritize
the efforts and investments of customers in this vast
Storage & Backup: Wipro has solutions through
alliances with Sun, IBM, Veritas, Legato, CA, Hitachi,
Netapps and Stratus.
Security: Solutions from Checkpoint, RSA, ISS,
Trendmicro, Symantec for data protection.
Data Communications: Solutions from Cisco, Nortel.
System management solutions: From CA, HP.
Network Operations Center services: For remote
diagnostics and recovery.
Brian Pereira can be reached at firstname.lastname@example.org