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Access the Research presented at InfrastructureStrategies 2002
Realizing ROI on IT

8 Industry Veterans share their Views
Calculating ROI (Return on Investment) on IT is no longer optional; it is rapidly becoming a requirement prior to any capital investment in IT. In the recent Network Magazine-ORG-MARG survey (Infrastructure Strategies 2002), 34 percent of the IT Heads said they consider ROI as an important decision-making parameter for an IT investment.

Banking on an ROI model
Measurement of technology ROI in an organization depends on the type of investment one has made and should be looked at on a case-to-case basis. There are some complex financial models that allows you to calculate the ROI.

Putting structure to processes
Calculating ROI is an inevitable function in today's low-growth business environment. There isn't any structured tool to calculate ROI. A cautious approach before deploying a project and awareness of common mistakes will put some structure in the ROI process.

A mixed bag of returns
Although the process of calculating ROI on technology investment is important, it depends on a mixed bag of situations and conditions.

ROI: Reality or illusion?
An ROI exercise is useful but the figures achieved are tentative. The returns may be judged in terms of quantity and quality.

A take-off on ROI
IT has crossed the line of being an enabling tool and has interwoven with business processes to become a part of an airline's life. In such a situation, it's a difficult challenge to measure ROI on IT expenditure.

The elusive ROI
There are myriad of mathematical models like NPV and IRR to calculate returns but they may not give you a true picture of ROI. In cases like ERP, SCM, and CRM projects ROI is an elusive element.

Steering ROI in the right direction
In the current state of economy every investment has to pass through a financial 'gate' which allows only justifiable investments to pass unhindered. A smart IT Head will think ahead and figure out means to justify the essential IT projects that are necessary for the organization.

ROI on IT-Not much quantity
Although it's natural for the higher management to ask for ROI on IT investments, it is difficult to set a quantitative value to it. On the other hand, the qualitative benefits that are difficult to put on paper, are very high.

Shelf Space
Qsupport Corner

- Bluefin storage standard on the horizon
- APAC Telecom services market to reach US$ 137 billion
- Net4India receives permission to launch ILD services
- Solaris 9 integrates Sun ONE for free
- HP-UX 11I v1.6 to support Itanium
- FireWire may lose its fire with USB 2.0
- Lotus and Windows to step up security features
- Your network's health
- India's server market grows by two percent

> Broadband
Broadly speaking
DSL and Cable broadband are doing well in Asia. A closer look at both technologies.
Traffic Management
Juggling data
A look at caching, load balancing and traffic management.
WLAN Security
Patching Wireless Holes
WLANs based on the 802.11 architecture have consistently proved insecure. Is 802.1x the answer to your 802.11 WLAN security troubles?
IP Multicast
Multicast methods
A look at how IP multicasting can be deployed for e-learning and other media-based applications.


Setting up a wireless LAN?
A Wireless LAN is ideal for certain work environments and can boost work efficiency levels in most cases. Here's what you'll require to go wireless.

> Storage Virtualization
Virtualization in 'non-SAN' environments
Although virtualization is often associated with SANs its benefits are not new and can also be realized in 'non-SAN' environments.

> Wireless Technologies
The wireless future
Wireless is the new buzzword among networking and software vendors. Taoling Xie, Director, Mobile eBusiness, Computer Associates, talks about the future of wireless technologies, and the issues enterprises are likely to face when adopting wireless solutions.
> LAN Traffic Management
Adding color to LAN traffic management
GNPL runs mission-critical ERP, Data Warehousing applications, a LAN of 300-odd nodes, and a WAN of 450-odd desktops from its Head Office. The entire LAN is managed with a minimal switching infrastructure.

> Application Servers
Virtually Served
IDC forecasts that the application server software market will grow to US $11.3 billion by 2004. Michael McGrath, Regional Alliance Manager, Asia Pacific, Citrix Systems, discusses how application server-based computing is critical to an enterprise, and how the Indian application server software market is growing.

> High Availability Network
A win-win network
One of the secrets behind Digital GlobalSoft's wins is its highly available infrastructure. The network infrastructure at all its facilities has enough resilience built-in, resulting in high availability.

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